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Microsoft Teams

Personalized messages sent at the right moment, as if from a real person.

Messages that land where your people already work

If your company runs on Microsoft, your employees are in Teams all day. That’s exactly where Pyn delivers. Employees read it because it looks like a message from their manager. They reply because they think it is. They never know it was automated.

Choose who the message comes from

Most tools send from a bot. Pyn gives you three ways to send through Teams, and each one changes how the message lands.

From you, personally. Connect your Teams account and Pyn sends as you: your name, your photo. The employee sees a chat from their manager or HR partner, not from a bot. If they reply, it comes back to you in Teams. This is the option that makes onboarding feel personal from day one.

From a team persona. Set up a sender like “People Ops,” “L&D Team,” or “Your HR Team” and messages come from a consistent, branded voice rather than one person. Great for policies, learning nudges, and moments that shouldn’t be attributed to any individual. Available on all paid plans.

From PynBot. For channel announcements, milestone celebrations, and moments where the broadcast format fits. PynBot can be renamed to match your company. Most employees never know it’s Pyn.

DMs and channels

Pyn can send to Teams channels as well as individual chats. Use it for team welcome announcements when someone new joins, manager check-in prompts posted to a shared channel, or company-wide moments like work anniversaries and milestone celebrations.

The right message finds the right place.

Built for moments that actually need a response

Some HR communications need to be acknowledged, not just read. Pyn handles that too.

Add a button to any Teams message (“Confirm,” “I’ve read this,” “Accept”) and Pyn tracks who’s clicked. If someone hasn’t responded after a set number of days, Pyn sends an automatic reminder. Same message, “Reminder” heading, same timing of day.

You can see response rates across your whole team from inside Pyn. Useful for onboarding tasks, policy acknowledgements, and anything where you need to know it landed.

FAQs

Does my IT team need to approve Pyn in Teams?

Yes. A Teams Administrator needs to add the Pyn app from the Teams Apps panel before the integration is active. Once approved, Pyn admins complete the setup inside Pyn. No ongoing IT involvement needed.

Can employees reply to Pyn messages?

Yes, if you’re using a personal or service account sender. Replies come directly back to that Teams account.

Can I send to Teams channels, not just direct chats?

Yes. Pyn can deliver to any Teams channel that PynBot or your sender account has been added to.

Does Pyn work for onboarding or the full lifecycle?

Both. Pyn covers the full employee lifecycle: pre-boarding through offboarding. Teams is just one of the delivery channels. You can mix Teams and email in the same journey.

Does Pyn also work with Slack?

Yes. Pyn supports Slack, Microsoft Teams, and email. You can use one or combine them — whatever matches how your people work.

Is Pyn secure?

Pyn is SOC 2 compliant. It only accesses what it needs to match users and send messages. Nothing more.

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